Can't upload and icons always disappear after upgrade

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This topic contains 1 reply, has 2 voices, and was last updated by  Cici 1 year, 3 months ago.

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  • Author
    Posts
  • #33031

    chris
    Participant

    We purchased your plugin. We have the following issues

     

    1. whenever we upgrade the plugin my custom icons always disappear.

    2. I have followed the steps on how to import locations.

    • Uploads always time out. (even if I try uploading 1 location)
    • I have changed the upload time limit on my server still times out.
    #33147

    Cici
    Keymaster

    Chris,

    The plug in has been around for many years and there have been many updates and enhancements, so we need more information in order to assist you:,

     

    Looking for technical support, provide more information

    Read this before Posting:

     

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