Enhanced Search function problems

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This topic contains 5 replies, has 3 voices, and was last updated by  Cici 1 year ago.

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  • #35693

    Daniela
    Participant

    Hello,

    1. The <span style=”line-height: 1.5;”>search by </span><span style=”line-height: 1.5;”>name </span><span style=”line-height: 1.5;”>function  does not produce results.
      </span>
    2. The autocomplete function for zip / postal code does not suggest anything.
    3. If I write the postal code 50100 (Florence/Tuscany) the map goes in Greece, why?

    what should I do?

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    #35697

    Daniela
    Participant

    Hello,

    1. The search by name function  does not produce results.
    2. The autocomplete function for zip / postal code does not suggest anything.
    3. If I write the postal code 50100 (Florence/Tuscany) the map goes in Greece, why?

    what should I do?

    Please look at the attachments…

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    #35702

    Daniela
    Participant

    Additional informations:

    Site url: http://www.emmaegaia.it/store/

    Store Locator Plus Version 4.3.08

    Store Locator Plus : Enhanced Search Version 4.3.01

    Store Locator Plus : Pro Pack Version 4.3.02

     

    #35705

    Piani
    Participant

    Hi Daniela

    Please update you SLP to 4.3.18. See current version below.</span>

    If that solves your problem please report back and we continue try solve this.

    Store Locator Plus Version:4.3.18

    Enhanced Map:4.3

    Enhanced Results:4.3.01

    Enhanced Search:4.3.01

    Premier:4.3.04

    Pro Pack:4.3.02

    #35923

    Cici
    Keymaster

    @ Daniela

    See Info 4.3.20 and geocoding  and  Enhanced Search 4.3.02

    more information about the Google Maps API can be found in the SLP videos playlist

    The zip code fill in should work. But if you have the discrete filter it is an either or. Please provide a screenshot of your ES settings as well as the results settings if you could.  I briefly inspected your store site. Do you have another js ui autocomplete command in your theme, a theme widget or other plugin?

    I noticed you still have not updated the base plugin beyond 4.3.08

     

     

    #35924

    Cici
    Keymaster

    To further explain how Enhanced Search Works see the documentation.   I tested my site and the Search by Name works.  See info about discrete search settings/ filter. The logic needs an order of precedence.

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