Enhanced Search – issues with state drop down and name/zip input box

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This topic contains 2 replies, has 3 voices, and was last updated by  Lance Cleveland 1 year, 9 months ago.

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  • Author
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  • #27416

    Purohit
    Participant

    Having an issue with the Enhanced Search pack. When someone searches by State- uses the dropdown and gets their results…. but then goes back and types in their zip code and tries to search.. no results are found? Has anyone had an issue with this?

    Example:

    State: IN
    Zip code: 60606 (Chicago)

    No results. Is there a way to have it default to the search the zip code/city search ?

     

    Thanks

    #27629

    Cici
    Keymaster

    Hi Darrell, Set “Center Map At” to the location you want. This is in the admin panel:

    Store Locator Plus > User Experience > Map

    #27686

    Lance Cleveland
    Keymaster

    I am working on a paid customization that may help.

    There is a new setting coming that will allow you to make the city/state/zip selector and address input work in an “either or” versus “both active/enabled” fashion.

    If someone types into the address field the state drop down is disabled.   The reverse is also true, if someone uses the state drop down the address input is disabled.

    This will prevent someone from typing in a zip code like 01886 (MA) and select ‘CA’ from the state drop down which would likely yield no results.

     

    Other things to check are the default radius for searches and the “selector behavior” setting (discreet and address input mode can have substantially different outcomes for searches).

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