August 25, 2015 at 3:32 PM #32921
I am attempting to export the locations to CSV. I choose “Export All, Download CSV” and the site spins for a while, and then stops. Where does this file go if successful? My guess is the export is not working.
Thanks!August 30, 2015 at 4:34 PM #33127
Thanks for using the forums. You need to designate where the Download file will be saved on your local computer, you might need to look at what your server is doing with downloads and your security settings. FOR MORE INFORMATION : Export
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August 30, 2015 at 10:36 PM #33152
- This reply was modified 1 year, 3 months ago by Cici.
@cici – I never get any option asking me where to export the files. I literally check the box next to the stores, go up to “Export All, Download CSV” and then it spins for a while and then stops… that is it.August 31, 2015 at 4:00 PM #33218August 31, 2015 at 10:58 PM #33251
@cici – Here is the additional information…
SLP version 4.3.03
Enhanced Results 4.3
Pro Pack 4.3
MySQL Version 5.5.40
PHP Version 5.4.42
PHP Limit 256M
WordPress General Limit 40M
Wordpress Admin Limit 256M
PHP Peak RAM: 14MB
PHP Post Max Size 192M
September 3, 2015 at 6:43 PM #33372
- This reply was modified 1 year, 3 months ago by Lisa.
Go through the Troubleshooting guide, there is something on your end preventing it, I can not reproduce something like that from the support forums unfortunately. I believe it may be a server issue.
Try to export only a few in the file and see if the file size might be your issue. There is some troubleshooting under the Export documentation that will direct you to look under the Import, Large Lists section.
If all else fails and you need someone to sign on as an administrator you can ask for that option under Paid Support.
P.S. SLP release 4.3.06 is out, it fixes some bugs in Map, it shouldn’t have any effect on the export though.
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