Export + Import Locations

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This topic contains 1 reply, has 2 voices, and was last updated by  Cici 6 months, 3 weeks ago.

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  • #40894

    Zoe
    Participant

    Hi,

    We are doing development for our site on a staging site. New stores were accidentally added to our live site during this process so we need to export the store list from the live site to the staging site.

    I exported the stores but when I imported them to the staging site I got some errors and I’m not sure how to deal with them. I took a screen shot. Maybe someone can help me.

    Many many Thanks!

    Zoe

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    #40911

    Cici
    Keymaster

    Could you please provide your plugin environment that would include your versions of both the base plugin and the ProPack versions and any other add-ons. (see posting guidelines)

    The error messages are fairly self explanatory.  If you exported to a csv file and then imported them , were any of the locations duplicates or do you have the same add-ons and fields on your staging site that you have on your live site?

    Most likely your first row in your CSV file that was exported contains the sl_field names…therefore , when you import make sure to  check off First row has data field names: There are check boxes and online docs in the back end

    Skip First Line

    Skip the first line of the import file.

    First Line Has Field Name

    Check this if the first line contains the field names. Text must match the approved field name list.

    The Import instructions

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