July 11, 2016 at 10:50 AM #42066
I have SLP, as well as extensions Tagalong, ProPack and Enhanced Search. Below the map where the results are displayed, before anything is searched, there is text about how to search that I would like to remove. It says “<span style=”color: #747474; font-family: ‘PT Sans’; font-size: 13px; line-height: 20.0200004577637px;”>Enter an address or zip code and click the find locations button.” However, I don’t have the Zip code option available, and I would like to remove this. How do I do that?</span>
Web address: http://www.preclaboratories.com/where-to-buyJuly 11, 2016 at 11:03 AM #42067July 11, 2016 at 11:20 AM #42068July 12, 2016 at 11:15 AM #42100July 12, 2016 at 11:22 AM #42101
I see what you mean if you inspect your site you can hover over it and it tells you
#map_sidebar > div
It is dependent on the SLP plugin style you have selected.. Look to see if you have any CSS rules under your Layout now.July 12, 2016 at 11:28 AM #42103
My theme is iThemes Herschel NyloBoard 01. At one time, support helped me modify the CSS to remove that text below the map. However, when the most recent update occurred, it caused problems with all of my extensions. I had to delete and re-download them, so none of my settings were saved. Can you please tell me what I need to add/change in the CSS section? Here is the CSS currently in the Search Layout panel:
[slp_search_element add_on location=”very_top”]
[slp_search_element add_on location=”before_radius_submit”]
[slp_search_element add_on location=”after_radius_submit”]
[slp_search_element add_on location=”very_bottom”]
</div>July 12, 2016 at 3:03 PM #42109
Hmm it should not have deleted all your extensions if all you updated was SLP.
Delete the last line in the Search layout . [slp_search_element add_on location=”very_bottom”] Save changes.
P.S> I can offer you a coupon for a deep discount off the Newer Experience Add-on that replaces the Old Legacy Enhanced Search,Map and Results. The older legacy add-ons are not being supported nor maintained in the future other than any Major bug . Eventually they are not going to compatible with a version SLP 4.6 when it comes out
If you would like to find out how to upgrade to Experience Add-on and have latest versions available for regular updates please send an email to support and we will accommodate you with a deep discount (we are assigning coupons now for this summer due to all the new updates . We want people to have the latest versions available and they are faster and work better with the new core)July 12, 2016 at 3:36 PM #42114
Updating SLP deactivated the Pro Pack and Tagalong extensions. They would not reactive for me. I found another forum where several other people were experiencing this same issue. The solution that seemed to work for everyone was to delete and redownload/install the add-ons.
I tried deleting the last line in the Search layout [slp_search_elementadd_on location=”very_bottom”], but this did not change anything. The text to enter an address or zip code is still below the map.
I only just purchased the Enhanced Search add-on last November, so I have not yet even had it for a year. When will it no longer be supported? And what sort of discount are you offering for the newer version?July 13, 2016 at 9:10 AM #42131
I will send you an email with some coupons towards the new Add-on packs that I believe you should update to. I noticed you bought ProPack and Tagalong in 2014 and Enhanced Search in November 2015. The Experience add-on has been in publication for quite a while.
As far as removing the text I was misinformed, Any labels can be changed within their respective tabs under Experience. Just back space and then add a space and save changes, it will clear out any labels.
The line I was referring to just takes it out of the bottom position.
See the section about labels under the search panel settingsJuly 13, 2016 at 10:27 AM #42137
There is no text in any of the Label sections. They were already blank before, but I tried adding a space, and it did not make any changes. I have attached a screen shot of what I am trying to fix. Below the map, there is a green bar that says “Distributors”. Below this, there is a line of text that says “Enter an address or zip code and click find locations button.” As you can see next to the map, the only way to search is by the Product drop-down menu. There is nothing there for zip code or address. In addition, the button is titled “Find Distributors”, not “find locations”. How do I remove this line of text?
Attachments:You must be logged in to view attached files.July 13, 2016 at 5:00 PM #42162
That is your specific Store Locator Plus Plugin style iThemes herschelnyloboard which was designed with a customer in mind who wanted those specific words and that look and feel.
You can either Change SLP Plugin style under EXPERIENCE/VIEW to one that you like that has the features closest to what you want, just scroll through the long list and change it to see how it looks. If you had Experience Add-on or premier in many of the newer styles have screenshots that appear when you select them without the need to update, the screenshot of the layout and style appears below the selector
Or you would have to go in and use CSS rules. There is a tutorial video on how to do that (back to my first suggestion)
look at your site just by right clicking on Inspect, hover over the field you want to change and the div is identified there for you.
I am not sure which support customized CSS for you, your in house tech support or do you mean someone at Store Locator Plus years ago? Customization is usually a $500 code day. Technical support where someone from SLP would go into your site as admin is Paid Support. Customizing specific themes for customers is determined by the developer. I think you might try changing the SLP plugin style first.
The CSS tutorial is easy to follow, I was not super techie and was able to modify my settings by following the video. These are the lines you need to change.
<div class=”text_below_map”>Enter an address or zip code and click the find locations button.</div>
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