Incomplete import of CSV

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This topic contains 3 replies, has 4 voices, and was last updated by  Cici 1 year, 2 months ago.

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  • #28385

    Donovan
    Participant

    1) SLP is not importing the first column in my CSV which is “Name.” The other common fields (address, phone, etc). What could cause SLP to skip this column?

    2) There are multiple other columns in my CSV that I need to import into the database to allow users to filter results. Will purchasing the Tagalong extension enable these additional fields to import?

    Thanks in advance.

    #28428

    Cici
    Keymaster

    Hi Donovan. Can you post a link to your locations page? Although this is an admin issue, the link will be helpful. Also, can you try with a small set of data and see if that works? If it doesn’t you can post the sample data here. Sometimes an illegal or unexpected value in a field can throw off an entire CSV format.

    #33901

    Richard
    Participant

    I just bought the importer and am receiving an error when importing..

    all info is displaying in one field, the name field from my cvs form..

    Here is the error and here is the header of my sheet..

    Please help!

    Here is how it is rendering:

    • This reply was modified 1 year, 2 months ago by  Richard.
    • This reply was modified 1 year, 2 months ago by  Richard.
    • This reply was modified 1 year, 2 months ago by  Richard.
    • This reply was modified 1 year, 2 months ago by  Cici. Reason: convert html to read text
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    #33982

    Cici
    Keymaster

    Richard,  First please make sure you read the Posting Guidelines and provide the information requested so that we can help you.

    Second read the Import CSV file format section.

    Third, review the Tutorial video release, The latest is about ProPack

    Lastly, Read the Troubleshooting FAQ

     

    Thanks

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