Locations are not sorting by distance

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  • #31309

    May
    Participant

    Hello,

    As stated on the documentation, when a search is performed, the results shown should be sorted by distance (nearest to furthest by default). However, this is not happening.  Before realizing that the documentation stated a default search result was sorted by distance, we also purchased enhanced results, and none of the options to sort there work as well. Any idea what could be going on?

    Here is our website link below:

    http://www.tlc-mn.org/ctc/

     

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    #31315

    Cici
    Keymaster

    May, Do you have the Location Sensor On?

    /?s=location+sensor

    Also double check your radiius settings. They go hand in hand with the other settings in ES and ER. You set the Radiius Behavior under Enhanced Search, with options Hidden, Always Use, etc.

    /documentation/store-locator-plus/user-experience/search-form/search-features/#radii_options

    The other settings that could effect this are under the section marked Dropdown Discrete filters
    /documentation/store-locator-plus/user-experience/search-form/search-features/#search_address_nearest

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