Locations not showing up

Home Forums Store Locator Plus Locations not showing up

This topic contains 1 reply, has 2 voices, and was last updated by  Cici 1 year, 5 months ago.

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  • #31021

    Rahul
    Participant

    I added new locations through the csv import but the map will not update.
    <p class=”envinfo”><span class=”label”>Store Locator Plus Version:</span>4.2.62</p>
    <p class=”envinfo”><span class=”label”>Pro Pack:</span>4.2.15</p>
    <p class=”envinfo”><span class=”label”>SLP Base Extensions:</span>4.2.62</p>
     
    <p class=”envinfo”><span class=”label”>WordPress Version:</span>4.2.2</p>
    <p class=”envinfo”><span class=”label”>Site URL:</span>http://sprintexusa.com</p&gt;
    Please advise

    RAHUL

    #31083

    Cici
    Keymaster

    Hi Rahul,
    9 times out of 10 the issue is with the CSV file. Lance added an update to 4.2.63 to help alleviate errors with the interface trying to read “special characters”

    Check under Troubleshooting and CSV formatting for suggestions on how to check your CSV file. If you still haven’t found the issue try exporting the Locations and open the export in either a CSV reader or Google sheets.
    /documentation/store-locator-plus/troubleshooting/

    /documentation/csv-file-formatting/

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