Looking for technical support from the SLP team in the forum: READ THIS

Home Forums Store Locator Plus Looking for technical support from the SLP team in the forum: READ THIS

This topic contains 1 reply, has 1 voice, and was last updated by  Cici 1 year, 4 months ago.

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  • #31863

    Cici
    Keymaster

    The forum allows you to post questions, to help each other with use. and to provide you a mechanism to reach the author or other developer.

    The Store Locator Plus plug-in has evolved since conception over the past few years, and even more so in the past few months. There are thousands of users and sites that currently have the Store Locator Plus Plug-in and Add-ons installed with varying themes, PhP and other configurations that make it difficult to ascertain your particular issues.   Therefore ,  Request everyone follow a few  Simple Rules about Posting to obtain better results:

    Where to find your Plug In environment Information
    Always Read before posting guidelines
    As you may have noticed in our recent responses :    If you are requesting assistance from anyone on the SLP team for Support it is imperative to provide the information as outlined in the Posting Guidelines. This includes a screenshot of your Plugin Environment (not a screenshot of your site’s page) Add a new Support Topic, describe the issue with as many details as possible. Avoid posting images to show us what is not working. Images can’t be debugged. It is always better to supply a link to your website.

    Read this Before Posting:Guidelines

    Support cannot identify issues or when something may have stopped working regarding your site, especially if you skip updates, never upgrade, or have old versions of WP, have themes that are outdated or interferes with jquery.  There are a lot of variables to consider which is why we ask about the technical details and configuration.

    Therefore, it is  imperative that we have the information as noted in the guidelines. Without it questions cannot be answered by the author or any other plug-in developer nor tech support in a timely manner, we will just answer you by asking for the info. Your time is valuable, our time is valuable.   Those who have provided this information from the start  will be answered before those who have not provided us with details.

     

    The Store Locator Plus team.

    As always please keep updated on latest news, including known issues by subscribing to :SLP Info

    Note: Please do not add questions or reply to this topic. Start a new topic for best results.

    • This topic was modified 1 year, 4 months ago by  Cici.
    • This topic was modified 1 year, 4 months ago by  Cici.
    • This topic was modified 1 year, 4 months ago by  Cici.
    • This topic was modified 1 year, 4 months ago by  Cici.
    • This topic was modified 1 year, 4 months ago by  Cici.
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    • This topic was modified 5 months, 3 weeks ago by  Cici.
    #32124

    Cici
    Keymaster

    Simple rules:

    Please do Not add to this post.  Start a NEW topic

    post a separate question ,provide your plugin information and url for your site , do not add on to other’s questions.

     

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