Map not displaying

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This topic contains 1 reply, has 2 voices, and was last updated by  Cici 1 year, 10 months ago.

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  • #26889

    Tacha
    Participant

    I have installed the Store Locator Plus Plug-in and everything seems fine except that the actually map (and bubbles) do not display in any browser. The search results display and works. I have looked for help all over the Internet and the documentation you provide, but I can’t seem to find any troubleshooting info for my particular issue. I appreciate any help you can offer.

    I am using the Big Map Rev 01 Theme.

    My site is http://www.sandycreekcandlecompany.com/map

    I am using the Rustik template with WooCommerce (https://www.mojomarketplace.com/item/rustik-minimalist-woocommerce-theme)

    Below is the plug-in environment info:

    Store Locator Plus Version:4.2.21
    WordPress Version:4.0.1
    Site URL:http://sandycreekcandlecompany.com
    MySQL Version:5.5.40
    PHP Version:5.4.35
    PHP Limit:256M
    Wordpress Limit:64M
    PHP Peak RAM:32 MB

    • This topic was modified 1 year, 11 months ago by  Tacha.
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    #27508

    Cici
    Keymaster

    Hi Tacha. I visited your locations link. On the bottom, the google distance scale displays. When I turn the scroll wheel on the mouse, this affects the zoom, but I cannot see a map. I can also search by zip code and the results update as you said.

    Have you tried temporarily setting your wordpress theme to something generic like Twenty-Twelve and seeing what that does?

    90% of the time this is caused by a theme controlling image output or using Javascript that interferes.

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