New Locations Not Loading Properly

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This topic contains 2 replies, has 2 voices, and was last updated by  Cici 5 months, 3 weeks ago.

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  • #41476

    Jenna
    Participant

    I am working with a business that has 500+ locations that change year to year.  I am currently in the process of updating old locations and adding new ones.

    When adding new locations half of the time the location is not added at all and the other half it is added but without geocoding.

    Attached is an image of the error that I get.

    I am currently using version 4.5.03.  This project is very time sensitive so any help is appreciated!

     

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    #41478

    Jenna
    Participant

    below is another screenshot when trying to update a location:

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    #41489

    Cici
    Keymaster

    The second screen shot says you have reached your Google Query Limit. Here is some documentation that should help you,

    Geocoding Erros

    Authors post about what the Over query Limit means and why

     

    The first  message is telling you that Google cant find the location based on the address you have entered.  Often times people leave off missing information or enter zip codes wrong etc. I do not know what your particular issue  is that causes this, but it is Google not finding the address and really is not the plugin. The plugin  interfaces to the google maps api

     

    If you are loading it using CSV you could have fields in the wrong column or incorrect headers.  (I do not know if you have ProPack,  It would help if you provided a screenshot of your Plugin Environment (see Posting guidelines for the info we need to assist you)

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