October 30, 2015 at 12:30 AM #35384
Using store locator for a business with locations all around Australia and it works very well, except for one thing. The 2 stores that are not on the mainland (Tasmania) do not show on the main map as a marker. They are entered correctly in the backend, so not sure what I amy be doing wrong?
Map located: http://www.leadingappliances.com.au/find-a-store/
RobOctober 30, 2015 at 1:52 AM #35385
You need to provide information abut your SLP environment to get a correct answer. You find it under SLP > Info > Plugin Environment tab. Read more on the forum guide.October 30, 2015 at 5:48 AM #35387
Store Locator Plus Version:4.3.11
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Update to the 4.3.14 version which fixed the zoom settings and you can play with them to give you a more accurate adjustment level for zoom.
Second set your radius to a larger net. Under Experience/Search features/Radii Options,
Third you may want to change your center map at= to be a more general location to all your points
Another Option is to define location area and draw a boundary. This is available in Premier features
I have attached a screen shot of my settings and you will see that at (500) miles as my default radii, you see Tasmania even though all my locations are on East Cost of Australia. I had center map at Brisbane Australia for this setting.
The third picture, I changed the center map at to Sydney and increased the radii to 1000, you can see the changes now on the map.
Hope these suggestions work for you. Cheers
P.S. My daughter is on her way to Australia today. 🙂
Attachments:You must be logged in to view attached files.October 31, 2015 at 2:31 PM #35410
Hi Rob again.
I see now what you mean, should have visited the site. So you have locations in Tasmania and they are not showing up on the general map view, but they are showing up when you search I added a location to my test site for Clarence Point Tasmania and Devenport, and at first the markers didn’t show up, Until I searched for Clarence Point and changed the zoom settings to -1. But I also have Enhanced Maps and Enhanced Results enabled. You may want to look at Enhanced Map for markers and Enhanced results, which allows you to reorder the locations. I noticed you have a lot of customization in your results , so i would also check that for any variations that limit the view of markers.
If none of those then I can bump up to have the developer take a look but he is pretty bogged down and Im not sure when he will have a chance.
If you discover what it is before then , please post here.December 3, 2015 at 6:17 PM #36467
Still having no luck, so if you could have the developer look into it, that would be fantastic. There is only a2 locations that it needs to show, so hopefully you can find a resolution for this small issue.
RegardsDecember 4, 2015 at 8:48 PM #36534
Please update to version 4.3.24 and Pro Pack is up to 4.3.02, can you provide a screen shot of your settings under Experience?December 16, 2015 at 7:30 PM #36901
Did you use any of my suggestions? i.s. Changing the zoom features? I noticed on your site you have Tables and Directory type listings but I didn’t notice in your Plugin Environment screen shot that you are using Directory Builder or any Other SLP add-ons except for ProPack . Could you have another mapping or scripting or short code in your custom store Locator Page on your site that is interfering?January 17, 2016 at 6:51 PM #37643
Happy New Year.
Apologies for not getting back sooner.
All files have been updated and the issue continues. The only map plugins installed are Store Locator & Store Locator Plus plugins.
Played around with zoom with no luck either.
Any other suggestions?
January 18, 2016 at 5:52 PM #37687
- This reply was modified 10 months, 3 weeks ago by Rob.
When you mention all files updated. Do you mean you are on 4.4.12? there were some changes as far as choosing map domain, also setting your radius search at startup to a larger number is betterJanuary 19, 2016 at 7:15 PM #37732
Updated to 4.4.09 and Pro Pack is at 4.3.01.
Please see attached settings.
Attachments:You must be logged in to view attached files.January 19, 2016 at 7:35 PM #37735
Ok, current SLP is 4.4.12 and ProPackis 4.4. Thanks for the screen shot , but under the Experience/Results tab I do not know what you have set but for best results you need to set the radius there as well, make it 10000..see what that does “to throw the net wider” to show results. under documentation results:
Radius To Search Initially
If those suggestions don’t work I don’t have any more ideas , not seeing this issue on my test site.
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