August 15, 2016 at 3:30 AM #42676
Hi When I type postcode 2000 into the locator it takes me to Mexico instead of Sydney Australia. Please see:August 15, 2016 at 1:38 PM #42685
That is Google. I have posted many news feeds (like this article) and answered forum questions on this subject matter. I have experienced the same thing on occasion especially with Sydney and Australia. Google decides to send people to random places. The developer of SLP has compensated by adding selections for map domains and discrete search functions, append search country (if you have Experience Add-on)
(See Countries and languages in Docs)
Also an explanation here in the documentation and what you can try to make sure the default goes to the right area of the world.
Please provide your Plugin environment if you need more informationAugust 15, 2016 at 8:31 PM #42694
Hi, we are having the same issue – for sometime now actually. I just tried installing SLP into a test site to make sure there was nothing conflicting and still the same issue with postcode 2000
Store Locator Plus:4.5.13
This Info Cached:0
WordPress General Limit:40M
WordPress Admin Limit:256M
PHP Peak RAM:51 MB
PHP Post Max Size:64M
August 17, 2016 at 5:02 PM #42718
- This reply was modified 3 months, 3 weeks ago by Liz.
Use the discrete search function since you have Enhanced Search, are all your locations in AustraliaAugust 17, 2016 at 5:25 PM #42719
If you have locations outside of Australia as well you can make the search form “smarter” by adding the Widgets dropdown by city,state . That feature is part of the Experience Add-on. I notice you are still using the Legacy add-ons from 2013. Thepackage you bought is no longer offered but you are eligible for a coupon to upgrade. Premier might be your best bet, but you would want to upgrade to Experience or Power add-on in order to keep the features you are currently using as well as some improvements to load and import times. Contact support for more information or you could request a discount currently being offered via the hosting survey. (P.S. If you would like some help updating your site we are now offering that service through Cybersprocket )
See the Legacy mapping to new add-ons under our FAQ New docs site
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