December 9, 2015 at 11:47 PM #36689
i have purchased store locator plugin and i have facing some issues after plugin updation and my store locator plugin i have not access any default css file if i will changes any css file then getting 550 default.css: Permission denied i have try to set permission but i have not set permission so give me solution
ThanskDecember 13, 2015 at 4:46 PM #36763December 14, 2015 at 8:39 AM #36777
i have updated my old wordpress version to new wordpress version and i have upadated store locator plugin and all add-on packs but i have facing issues 500 defult permission issues so please give me solution here i have noted my add-on pack list
– Store Locator Plus -> Version 4.3.24
– storlocator plus: contact extender -> version:4.3.02
– Store Locator Plus : Directory Builder -> Version 4.3.02
– Store Locator Plus : Enhanced Map -> Version 4.3.01
– Store Locator Plus : Enhanced Results -> Version 4.3.02
– Store Locator Plus : Enhanced Search -> Version 4.3.01
– Store Locator Plus : Pages -> Version 4.3.02
– Store Locator Plus : Pro Pack -> Version 4.3.02
Here i have attached my plugin environment screenshot image.
give me solution because i have facing this issus on long time
Attachments:You must be logged in to view attached files.December 14, 2015 at 6:17 PM #36806
The permissions section of the Troubleshooting should clarify for you look under the Troubleshooting topics
“You Do Not Have Sufficient Permissions
If you are getting the message “you do not have sufficient permissions to access this page” when trying to access the “Manage Locations” or “Map Settings” page, but “Add Locations ” is working it is because another plugin is interfering with the submenu management module in WordPress. You will likely find that any plugin that has a separate sidebar menu with multiple entries underneath will only work on the first entry. There is little we can do to remedy the situation without risking breaking other plugins. We suggest deactivating other plugins, one-at-a-time, until you find the plugin causing problems then ask them to rewrite their menu and submenu process and admin panel filters to ensure the basic menu system remains intact.”December 15, 2015 at 8:37 AM #36823
i have check all the possibilities for store locator plugin but i have not access default.css file getting same error default 500 permission denied issue and plugin have not work in all store pages shotcode so can you please help me because my functionality not working on long time. help me.December 15, 2015 at 9:33 PM #36850
In troubleshooting it mentions that you need to check the other Plugins that you have installed, if they are loading first or not running a later version of jquery (See all the articles about that) then you will have conflicts that we cannot resolve here . Especially if you have upgraded recently, Did you upgrade ALl your Plugins and are they running js version 1.11 or higher? If you cannot find it you can you send your issue for individual troubleshooting through Paid support.
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