Website not showing in results

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This topic contains 5 replies, has 2 voices, and was last updated by  Cici 1 year, 6 months ago.

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  • #29698

    Jay
    Participant

    running

     

    Store Locator Plus v 4.2.54

    Store Locator Plus: Pro Pack v 4.2.13

    Store Locator Plus: Enhanced Results v 4.2.06

    The website and other items are not displaying on the results page but words I “hard code” into the enhanced results window do show up. Is there something I need to do in the Database directly? Have checked an entry in which we have added something to every field.

    #29730

    Cici
    Keymaster

    Jay,
    Please include a screen shot of the issue as it appears, that would help immensely.,

    #29732

    Jay
    Participant

    Sure thing…here is a shot of the admin panel with all the fields test filled in and the resulting listing on the front end. Have trie every CSS “trick” I can think of without going in and changing the product. You’ll see not everything shows up. (website & email address). There are no plugin conflicts either..deactivated everything

    #29765

    Cici
    Keymaster

    Jay, You shouldn’t need to change any CSS settings. What settings do you have on Enhanced Results?

    #29768

    Jay
    Participant

    Here is a shot of the results page in the admin panel. Haven’t really done anything to that other than add some p tags and h2 tags to impact the display stylings…

     

    • This reply was modified 1 year, 6 months ago by  Jay.
    • This reply was modified 1 year, 6 months ago by  Jay.
    • This reply was modified 1 year, 6 months ago by  Jay.
    • This reply was modified 1 year, 6 months ago by  Jay.
    #29774

    Cici
    Keymaster

    I attempted to replicate your issue and could not, suggest you check out further documentation:
    under troubleshooting to see if any of these situations apply:

    /documentation/store-locator-plus/troubleshooting/

    about themes to see if there is an issue with compatibility.

    /documentation/store-locator-plus/user-experience/view/themes-custom-css/

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