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MySLP Service Is Getting Stripe – Downtime May 16th 2017

The My Store Locator Plus subscription service is ready for Stripe.   Stripe provides better coupon management, account upgrade and downgrade prorated fees, and direct credit card billing.    During our testing we have also found that subscription changes are instantaneous which eliminates the “in limbo” state that was problematic with some PayPal accounts.

All new accounts will go through Stripe.    Pre-existing accounts that wish to switch to Stripe can contact us to assist with changing their processor to Stripe after they cancel their PayPal subscription.   We will make sure all account data and settings remain intact and that you have as little downtime as possible.  Most accounts will have ZERO downtime should they choose to change over to Stripe.    Existing accounts that choose to stay with PayPal will be able to do so.

Along with this update are several minor updates such as improved history logging on all accounts to better track what is going on with subscription renewals, account upgrades, and the current state of the subscription.

2017-05-16 Maintenance Window

The MySLP website will experience a brief period of downtime on Tuesday May 16th 2017 from 11AM EST until 11:20AM EST.    Customer Maps may be offline for up 2 to 3 minutes during part of the upgrade process.

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MySLP Service Update 17.4

My Store Locator Plus will be undergoing a brief maintenance window at 3:15PM EST while we update the sign up and subscription management system.   Map services should not be impacted by this update.    Access to MySLP login and dashboard functionality may be impacted for 5 to 10 minutes during the update process.

The updates improve the interface with the PayPal subscription system to make it easier to setup a new account or extend a subscription for existing users.

MySLP is our business location map and directory service for mobile and web apps.  It is a monthly service that is hosted in the cloud.  We manage the system backup and upgrade compatibility when new versions of the Store Locator Plus application are available.   You enter your locations and add a snippet of JavaScript code to your web or mobile app and gain a fully functional locator for your web and mobile presence.

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MySLP Update Notice 2017-Mar-27

March 17th, 2017 11:30AM EST (GMT+4)

The MySLP service may experience a temporary service disruption expected to last no more than 5 minutes while we upgrade the system to our 17.3 release.   This update focuses on the subscription renewal process as it deals with an issues some of our subscribers have had with their PayPal recurring payment not properly extending their subscription.  In addition this update will include the following service refinements:

All Levels

Minor performance improvements when logging into the dashboard and when the locator interface is being pushed from our server to your website.

Enterprise Accounts

Addresses issues with the Advanced Options interface for importing locations.   Some users could have experienced issues with the import not starting when clicking “upload” depending which features were checked.