Contact Us

Thank you for contacting Store Locator Plus.   If you have questions on how to get location maps on your website you’ve come to the right place.

Support emails can take 3-5 business days to get a response.  Providing a link to your locator page as well as your plugin or profile information speeds up the process for everyone.

What To Buy

My Store Locator Plus is a managed service works on all website and mobile platforms for a low monthly fee.

Store Locator Plus for WordPress is a “buy it and own it” option for WordPress sites.  The Premier Subscription includes our family of add ons as well as priority service and support for an annual fee.

There is a What To Buy Guide on our documentation site to help determine what level of service or what add ons you may need.

Licenses

We don’t think a lot of time & energy should be spent chasing down how and where you use a license. A common question “can I use my  license on a test site then transfer to the live site”. Short answer: yes.

for WordPress – check out the blog post to learn about my views on the plugin licenses.

My Store Locator Plus – your active subscription gives you a license to deploy the locator on as many mobile apps and websites as you choose.

Support

for WordPress – all free support is via the support forums.   For expedited requests see the Support Options page.  Premier Members can contact us via email, the forums, or our live Slack channel for priority support.

My Store Locator Plus – all support is handled via email with a one-business day response time.

The Store Locator Plus YouTube channel and Store Locator Plus News has How To articles.

Contact Store Locator Plus

If you need support providing the URL to your locator page as well as your WPSLP Environment or MySLP Profile details will speed up our response.   If you do not provide BOTH items we will not have the information we need to be able to help you.