Seems there is a number of new people having issues with the Store Locator Plus® address lookup feature due to a failed REST API request. With Store Locator Plus 5 all address lookups are routed back through the WordPress site via the REST API in order to protect Google API keys.
If your site is running WordPress from a subdirectory you may run into issues if your web server is not configured to properly handle REST API routing. Especially if the site is using “pretty permalinks”, any Permalink setting under WordPress Settings | Permalinks other than “plain”.
The problem is that most of the Codex articles on the subject of doing a “WordPress in it’s own directory” installs came out well before the REST API existed. Most, dare we say ALL, have not been updated since and completely ignore the corner case of a WordPress subdirectory install with Permalinks enabled.
One of the issues we run into fairly regularly is our Store Locator Plus® customers get no locations back when they search for a city where they know they do, in fact, have locations. Recently this came up with a customer that was searching Kansas City. If they type Kansas City, MO or Kansas City, KS the would see their locations. So what was going on?
Today, performing the very same address search for Kansas City yields a completely different result. Today Kansas City is in a far more reasonable location at 39.0997265, -94.5785667
What Is Going On?
In years of testing we’ve found that some locations move by as much as a quarter-mile EVERY MONTH. It is the inherent “jitter” Google seems to have built into their published maps data. You may even find that if you search Google Maps for Kansas City today it has already moved from the above location.
Which happens to be pretty darn close to what Open Street Maps is telling us at 39.094, -94.537 — a service we use to cross-reference data on our MySLP service.
Want Kansas City To Stay Put?
MySLP uses an aggregate data set from multiple providers and is constantly refined by user input and our customer service staff to provide more accurate results. Unlike Google – our MySLP users CAN get better results and email real human beings that can fix location data NOW.
If you are in North America you may be asking where is Toronto, Ontario. Depending whom you ask, the answer can be slightly different. It turns out that asking Google Maps Canada yields a different answer than if you pose the same question via Google Maps API.
We’ve touched on this disparity in a prior post about Google Maps returning inaccurate results. Today we’ll discuss a specific example for Toronto, Ontario.
And if you are wondering — our vote is that Toronto, Ontario is at